Reputation Expert

Turn feedback into action

All your reviews from Google, TripAdvisor, Booking.com, and Expedia in one place. Analyzed for sentiment, categorized by department, and surfaced before small issues become big problems.

  • New reviews detected within 4 hours across all major platforms
  • Each review analyzed for sentiment and tagged to the responsible department
  • Spot patterns before they escalate — like "3 guests mentioned stained towels this month"
  • Track your review scores over time with trend visualization
Recent Reviews
Google ★★★★★
"Absolutely loved the breakfast spread and the staff was incredibly helpful with restaurant recommendations."
Positive F&B Front Desk
TripAdvisor ★★☆☆☆
"Check-in took 20 minutes and the room had stained towels. Disappointing for the price."
Negative Front Desk Housekeeping
Booking.com ★★★★☆
"Great location, clean room. WiFi was a bit slow but overall a good stay."
Positive Maintenance
Pattern Detected
3 guests this month mentioned stained towels — Housekeeping